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24/7 Helpdesk

24x7 Help Desk services from Microsharp provide immediate access to critical, online support on your SharePoint systems. Our Help Desk model provides businesses with an effective alternative to your own support teams by offering extensive technical knowledge shared by multiple support teams & round the clock access to emergency assistance and escalation capabilities.

Our SharePoint response center is knowledge driven, consisting of experienced service professionals, shared databases of successful procedures and technical information combined with the visibility and tracking tools necessary to ensure compliance.

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We provide archives and history of all your current and past support requests complete with responses.

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